Frequently asked questions

The time required to create a new guide depends on the scope of your project. If your content – such as text and images – is already available, or if you want to import data from an external source such as the GNTB Knowledge Graph, a walking tour can be set up in around two to three hours.

Once you have added and checked your content, you can publish your guide immediately. From that point, your MAQNIFY® Guide can be accessed online or via its individual QR code. Activating a custom URL may take up to 24 hours, depending on the provider.

No. MAQNIFY® Guide is designed to be straightforward and intuitive to use, with no programming knowledge required. Every package also includes personal onboarding to answer your questions, as well as a PDF user manual with all the key information you need.

Yes. MAQNIFY® Guide is available in multiple languages. The number of additional languages available for your guide depends on the package you choose. You can use the DeepL interface integrated into the CMS to translate your content into additional languages.

Yes. From the Basic package upwards, MAQNIFY® Guide offers a range of customisation options, including colours and a wide choice of fonts. You can also use a custom URL for your guides. Depending on the domain, additional charges from an external domain provider may apply.

Yes. Events can be created with every package and linked to your guide and/or one or more POIs. The number of events you can create depends on your package.

Yes. Data from connected external sources can be synchronised with MAQNIFY® Guide, helping to avoid duplicate data maintenance. Imported records can also be edited, expanded or translated into additional languages within the MAQNIFY® CMS.

Yes. All guides are optimised for use on mobile devices. The web-based system works across devices and operating systems and can be accessed through a browser on smartphones, tablets and computers.

Every guide has its own URL and can be accessed from any device. Depending on your package, you can also use a custom URL. The simplest way for visitors to open the guide on site is via QR codes, which can be exported directly from the MAQNIFY® CMS. We are also happy to advise you on other ways to promote your guides online and on location.

There are many standard and customised ways to direct visitors to your digital content – from QR codes on visitor signage or information boards to integration with your website. We are happy to advise you on the most suitable online and on-site options.

Yes. From the Basic package upwards, several individual logins and roles and permissions are available. Staff can therefore access the MAQNIFY® CMS simultaneously as administrators or editors and work on different entries.

Yes. Existing audio files can be uploaded to the MAQNIFY® CMS for each available language, depending on your package, and combined with other content to create a guide. This allows you to benefit from MAQNIFY® Guide without having to produce new audio content.

No problem. We can support you with the complete initial setup and/or ongoing content management. Contact us for an individual quotation.

Yes. We can support you in creating content tailored to your requirements. Contact us for an individual quotation.

Our content service can also provide professional imagery tailored to your requirements. Where appropriate, images can be supplied under a Creative Commons licence so that you can also use them outside MAQNIFY® Guide.

No. From the Basic package upwards, you can translate text directly using the integrated DeepL interface. Alternatively, you can commission professional translation or proofreading through us.